Pay as you go
£55/hr
£55/hr remote, £65/hr onsite, or a 10-hour block at £50/hr.
Local IT
IT support across Warwickshire and Leicestershire
Hands-on help for a small firm. Websites for UK businesses; onsite IT support across Warwickshire and Leicestershire. A travel charge may apply on the outskirts.
Pay as you go, or a month-to-month care plan. This is separate from the website packages.
Ways to start
Remote Care
£25
£25 per user per month, month to month, minimum 3 users.
Onsite Care
£45
£45 per user per month.
Out of hours
Out-of-hours work available occasionally, by arrangement.
No 24/7 cover and no formal response-time SLAs.
Pay as you go or monthly
The same work, two ways to buy it. Monthly care is month to month. You can stop.
| Pay as you go | Monthly care | |
|---|---|---|
| Remote | £55/hr | £25 per user per month, minimum 3 users |
| Onsite | £65/hr | £45 per user per month |
| A block of time | 10 hours at £50/hr | Not a block. The month covers the users on the plan. |
| Commitment | None. You stop when the job is done. | Month to month. |
| Out of hours | By arrangement | By arrangement |
| Cover | No 24/7 cover and no formal response-time SLAs. | No 24/7 cover and no formal response-time SLAs. |
One-off jobs
A single job, with the hours agreed before we start. It is not monthly care, and it is not the 10-hour block.
Charged at the pay-as-you-go rates above: £55/hr remote, £65/hr onsite, with a 1-hour minimum. Most small issues are fully sorted within that first hour. We tell you the likely hours before we start, and we ask before going over.
Questions
Where do you come onsite?
Websites for UK businesses; onsite IT support across Warwickshire and Leicestershire. A travel charge may apply on the outskirts.
What is the 10-hour block?
Ten hours at £50/hr, instead of £55/hr remote or £65/hr onsite. It is for a run of small jobs, not a monthly plan.
Is there 24/7 cover?
No. There is no 24/7 cover and no formal response-time SLA. Out-of-hours work is available occasionally, by arrangement.
Is monthly care a contract?
No. Remote Care and Onsite Care are month to month. Remote Care has a minimum of 3 users.
Do you take one-off jobs?
Yes. Charged at the pay-as-you-go rates above: £55/hr remote, £65/hr onsite, with a 1-hour minimum. Most small issues are fully sorted within that first hour. We tell you the likely hours before we start, and we ask before going over.
Ask us
Tell us what needs looking at. We reply within one working day, Monday to Friday.